Our Mission Statement:

At Citrus, we know teamwork enables us to serve our customers better and faster. We take the idea of being a team seriously. We embrace diversity and personal development not only because it’s the right thing to do, but also because it’s smart business. We are driven not by ego but by accomplishments. We keep our commitments to each other and our customers. Our word is our contract. We voice our opinion and exercise constructive dissent, and then rally around the agreed-upon action with our full support. We strive to cultivate camaraderie and to focus on doing great hair, giving top-notch service and the best customer service possible.

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Our Goals:

At our salon, our primary goal is to focus on our clients first and foremost. This means that we are always striving to better your experience by improving our services and customer care. We guarantee our work and will always work with you to achieve the best possible outcome.

Our goals are to:

  • do great hair and give our clients our best all the time,
  • provide great customer service,
  • continue our education,
  • always learn new things, learn from each other and grow,
  • create an uplifting, positive environment for clients and staff,
  • make the most environmentally sound choices in our products and in our action,s
  • provide healthier alternatives to products, including colours and hair care,
  • strive to reflect the highest ethical standards in everything we do,
  • and….make everyone leave with a smile.

Our Green Initiatives

We recognize that our industry is traditionally wasteful and toxic. At Citrus Hair Salon we do whatever we can to reduce our waste, use the most natural, non toxic products we can find worldwide, recycle everything we can and continue to look for ways to make our business more sustainable while enabling us to do an outstanding job. Here are things we do to reduce our footprint:

  • We are a Green Circle Salons member, which means we recycle  colour tubes, hair foils, light bulbs,  paper, plastic, tin, metals, electronics, batteries, and more! They also help us to safely dispose of chemical waste so that it doesn’t go down the drain.
  • We carry the most natural, safest, non toxic hair care products from sustainable, environmentally-conscious companies.
  • We have ammonia free hair colour, including the most non-toxic permanent hair colour line we could find worldwide: Organic Colour Systems, which is ammonia free, PPD-reduced, vegetable based,  recorcinol free and is 98.68% natural.
  • We save and donate all our hair, which is used for oil spill cleanups.
  • We use energy-efficient lighting.
  • We use energy-efficient, Energy-Star rated washer and dryer.
  • We use biodegradable, non toxic, natural cleaning products to keep our salon environment clean and white.
  • We reuse gloves and colour caps instead of throwing them away after each use.
  • All our stylist stations and coffee tables are built with reclaimed wood.
  • Much of our other furnishings–styling chairs, mirrors, front desk, filing cabinets, counters– have been bought second hand and refurbished.
  • Our walls are painted with low VOC paint.